Mid West Port Authority - SMC

Speak to an AU or NZ Consultant

1800 SMC ANZ | 1800 762 269

Mid West Port Authority

Mid West Ports Authority (MWPA) provides an essential service, connecting regional Australia to national and international markets as a specialist port catering to boutique and diverse operations.



MWPA engaged SMC as their partner to help them deliver an enterprise-wide business process and systems modernisation program.



Our solution involved undertaking a comprehensive business process analysis including defining detailed business requirements for Finance, Purchasing, Maintenance, HSEQ, HR & Payroll, Landside, Marine Operations, Document Management, etc.



We conducted a strategic review and assessment of MWPAs operational and support capabilities, including evaluating options for systems improvement and a transformation roadmap. Extensive market research, evaluation, and selection of suitable systems followed. We then provided governance, project management, and change management assistance through the implementation phase. MWPA now has modernised business processes and systems to drive its future business operations.