P&N Bank, is a customer-owned bank based right here in Western Australia which offers personal and business banking, loans, credit cards and insurance services.
THE CHALLENGE
P&N needed assistance with ERP software selection and implementation review and rescue after the departure of P&N’s implementation project manager 3 months before go-live.
SMC SOLUTION
SMC initially provided P&N with assistance in selecting the best fit ERP solution to meet their needs. After which P&N proceeded to implement the solution. Unfortunately, the P&N project manager left the project mid-implementation. P&N reached out to SMC and we were able to provide an experienced project manager to rescue and lead the implementation project to completion.
OUTCOMES ACHIEVED
SMC was able to rescue the project and successfully project manage the implementation of the chosen solution, for P&N within the original budget and timeline despite the complications experienced.