Silverchain - SMC

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Silverchain

Silver chain is one of Australia’s leading not-for-profit community-based health and aged care providers with over 3,500 staff helping 40,000 people annually. It has been serving Australians for more than 125 years, providing care in the community.

 

THE CHALLENGE

Silver Chain needed help to select a new ERP and HR/Payroll systems, including process mapping, business requirements prioritisation, and business case.

 

SMC SOLUTION

SMC was engaged and we provided project governance, project management, and consulting assistance for the implementation phase.

 

OUTCOMES ACHIEVED

SMC assisted with a major business change program with a highly successful Microsoft Dynamics implementation including complex integrations. Silverchain is now on the path to streamlining and modernising its business with the appropriate systems for its growth.