Microsoft D365 Implementation Partner Guide | SMC

Learn What’s Inside the Guide

This guide provides independent insight into Microsoft Dynamics 365 ERP implementation partners for organisations in Australia and New Zealand, offering criteria and evaluation guidance for partner selection.

Inside the guide you’ll find:
  • Overview of D365 implementation considerations
  • Insight on partner specialisations and capabilities
  • Market overview of partners relevant to AU/NZ projects
  • Criteria to support shortlisting and evaluation
  • Practical notes on project delivery success
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This Guide Is For You If…


  • You’re evaluating partners for a Microsoft D365 deployment
  • You need clarity on partner experience and strengths
  • You want structured evaluation criteria
  • You’re focused on achieving successful implementation outcomes

Developed by Solution Minds Consulting


This guide has been developed by the consultants at Solution Minds Consulting, an independent advisory firm specialising in enterprise software selection. Our team works with organisations across Australia and New Zealand to navigate complex technology decisions with structure, clarity, and confidence.

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In many cases, vendors may have dozens, even hundreds, of certified third- party implementation partners, each with their own mix of these capabilities.

Determining which partner has the required mix of the above capabilities that are relevant to your business can be time-consuming to ascertain given some of these characteristics and capabilities only become clear once you have formally engaged with them. By then, it is often costly or too late to change course should their capability not meet with your needs.

Some of the well-known software providers occasionally have long partner lists, with some detail on their websites, but the information provided can be incomplete and they rarely recommend or even point you in the right direction. Instead leaving the market research and due diligence up to you. It is important to note that vendors also find it difficult to recommend just one sole partner from their long list of partners.

Selecting the right implementation partner and navigating the associated risks can be a challenging task. Understanding what an implementation partner’s role is and how it differs from the vendor’s is an important part of the process.

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