ERP Governance & Advisory Service Consultants

Proactively lower the risk of ERP and Software Implementation project risks, cost over runs, frustration and lost ROI with SMC’s Trusted Advisory Services

We offer independent quality assurance during ERP and Enterprise Software Implementation projects by providing continuous feedback and monitoring its progress and quality on an on-going basis. For each stage of your implementation project, from planning, design and build through to training and testing and post go live support, we ensure the project can move on to the next stage by performing a stage gate review against pre-determined success criteria based on over 350+ ERP, Enterprise Software and Digital Transformation projects.

This option is preferred for clients who want to utilise our insights and experience to proactively manage risks before they become issues with SMC more immersed in the project, including meeting with the Project Manager and Change Manager regularly.

SMC Trusted Advisors will:

Advise on Governance structure, particularly the Steering Committee composition, terms of reference, and content
Sit on Steering Committee and provide independent and objective perspectives and practical recommendations
Contribute to identifying project risks and proven mitigation approaches
Contribute to resolving high and critical issues before they escalate to Steering Committee for action
Advise on the project structure, roles and responsibilities throughout the implementation
Advise on the appropriateness of project resources throughout the implementation
Assess stage performance against gate checklists, including quality checking key deliverables, for Steering Committee review
Propose proven rectification techniques if your Implementation Partner’s performance drops below expectations
Meet the implementation project manager and vendor project manager monthly to monitor leadership and project management competencies, progress, and provide guidance
Meet the Change Manager monthly to monitor change manager competencies and project progress, and provide guidance
Meet the Project Sponsor monthly to understand any concerns, provide coaching and support as required
Provide advice if key project strategies need to change mid project (eg, engagement model, deployment, training)
Conduct Go-live Readiness Assessments to assess all project elements and propose recommendations