Robotic Process Automation
Exceed the limits of your human workforce and improve your business processes with Robotic Process Automation solutions
Contrary to its name, Robotic Process Automation (RPA) is not about physical robots. RPA refers to the use of computer software agents – aka “robots” – to automate the actions a human performs on a personal computer or other digital user interface.
RPA is particularly good at executing repetitive, rules-based actions, leveraging its human-like capability to extract information from documents and emails, manipulate data, and manage workflow. RPA can also turbo charge your business processes by leveraging its cognitive capability. Utilising a virtual workforce of “bots” enables you to execute business processes faster, smarter, and more consistently.
When assessing suitable business processes for RPA, consider process attributes such as volume, standardisation, complexity, exceptions, and risk. Look for where you can free up the most human effort that can be redeployed onto higher value and more interesting work. Popular candidates for RPA include accounts receivable, accounts payable, and worker onboarding and off-boarding.
Best of all, RPA can assist you in quickly realising the benefits of modern enterprise software solutions, without needing to change or improve your existing IT systems. Or if you are embarking on a major enterprise system (eg. ERP) refresh project, RPA solutions can be quickly and easily deployed, in a matter of weeks, to realise business benefits sooner.
RPA solutions can provide some of the following benefits:
- Reduce costs and improve both customer and staff experience by automating manual tasks
- Operate business processes 24 hours a day, 7 days a week, 365 days a year
- Scale up your virtual workforce to meet peak demand and push through heavy workloads
- Improve business processes that span across business unit silos, suppliers, and customers
- Reduce risk and improve compliance by always applying “checks and balances”
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