Software Vendor & Implementation Partner Directory Editorial Policy | SMC

Software Vendor & Implementation Partner Directory Editorial Policy

Independence, editorial standards and content governance for the SMC Software Vendor & Implementation Partner Directory.

Purpose of the Directory

These software overviews are designed to help organisations researching enterprise software understand what a platform does, where it is commonly used, and the key considerations during evaluation.

They provide an independent, high-level overview of enterprise software to support informed decision-making before engaging with software vendors or commencing a formal procurement process.

Independence Statement

Solution Minds Consulting (SMC) is an independent enterprise software advisory firm.

We do not develop or sell software, receive vendor commissions or referral fees, or represent software vendors. Our software overviews are not sponsored, commissioned or influenced by software providers.

Our role is to help organisations evaluate technology based on their business objectives, operating model and long-term requirements.

  • Inclusion within the directory does not imply endorsement by SMC.
  • Software vendors and implementation partners cannot pay for inclusion, favourable placement or positive commentary.
  • SMC does not accept commissions, referral fees or incentives from software vendors or implementation partners featured within the directory.
  • Software vendors and implementation partners do not approve content prior to publication.

What These Pages Are Not

Our software overviews are not:

  • Sponsored content
  • Paid reviews
  • Product endorsements
  • Software rankings
  • Formal technology recommendations

No enterprise software platform is the right fit for every organisation. Technology selection should always consider an organisation’s strategy, operating model, business processes, data, integrations, governance, people and long-term objectives.

How Directory Profiles Are Developed

Our software overviews are developed using a consistent editorial approach that combines:

  • Publicly available information about the software platform and its capabilities.
  • Practical insights gained through more than 750 enterprise software and digital transformation engagements.
  • Experience supporting organisations through software evaluation, selection, commercial negotiation, implementation, governance and optimisation.
  • Review and refinement by experienced SMC consultants where appropriate.

Content is reviewed periodically and updated where significant product, market or regulatory developments occur.

Editorial Principles

Every software overview is prepared using the same principles.
We aim to:

  • Describe software accurately and objectively.
  • Explain where a platform is commonly used.
  • Provide balanced commentary rather than promotional claims.
  • Highlight both capabilities and important evaluation considerations.
  • Identify commonly compared platforms where relevant.
  • Distinguish between publicly available product information and independent observations.
  • Use clear, practical language that supports informed decision-making.

Information Sources

Directory content may draw upon:

  • Publicly available vendor documentation
  • Vendor websites and product information
  • Implementation partner information
  • Analyst and industry research
  • SMC's experience supporting enterprise software and digital transformation initiatives
  • Publicly available market information

While SMC takes reasonable steps to verify information and maintain accuracy, software products, implementation partners, pricing, features, ownership, certifications and market positioning may change over time.

Directory Profiles Are Not Recommendations

Directory profiles are intended to support software research, market scanning and shortlisting activities.

They provide an independent overview of software platforms, implementation partners and solution categories to help organisations better understand the market and identify potential options for further investigation.

Directory profiles do not constitute formal software recommendations, procurement advice, implementation advice or technology selection advice.

Enterprise software decisions typically require more detailed assessment, stakeholder engagement, requirements analysis, due diligence and commercial evaluation than can be provided through a directory profile alone.

Our Perspective

Every platform has strengths.

Every platform has trade-offs.

Our role is to help organisations understand both before making significant technology decisions.

Content Governance and Updates

Software profiles within the directory are reviewed periodically and updated where significant product, market, commercial or regulatory developments occur.

Content may also be amended where inaccuracies are identified or additional information becomes available.

Publication and review dates may be updated to reflect significant revisions.

Conflict of Interest Statement

SMC is an independent advisory firm.

SMC does not accept payment to influence, suppress or alter content within the directory.

Commercial advisory engagements undertaken by SMC are conducted independently from directory content and editorial decisions.

Page Information

Document Type: Editorial Policy
Applies To: Software Vendor & Implementation Partner Directory
Page Owner: Solution Minds Consulting
Last Reviewed: September 2026

About Solution Minds Consulting

Established in 2006, Solution Minds Consulting (SMC) is an independent enterprise software advisory firm specialising in strategy, software evaluation, vendor selection, commercial negotiation, implementation planning and digital transformation.

Our independence enables us to provide advice that is aligned to our clients’ interests rather than those of software vendors or implementation partners.