Speak to an AU or NZ Consultant
1800 SMC ANZ | 1800 762 269
Global Shop Solutions’Â ERP systems provide functionalities for cost, pricing, and profits; customer relationship management (CRM); financials; inventory and purchasing; quality assurance; scheduling; and shop management.
Global Shop Solutions customers receive after-sale service and support in a variety of ways, including Global Shop Solutions’ highly educated, professional manufacturing and accounting consultants and instructors; new user basic training for one week at Global Shop Solutions’ training facility, and additional training as required; on-site consulting at the customer’s plant; virtual training via the Internet, available as subscription virtual training and individual virtual training; classes taught at the annual users’ conference; implementation assistance; documentation manuals; online help; in-house telephone support; Global Shop Solutions ServiceWeb, which allows posting and tracking of all service calls; and data conversion support.