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Servicemax
About Servicemax
We lead the way in field service management. We continue to innovate within the industry and evolve with our customers as their needs change and grow. The combined power of ServiceMax – with field service management and real-time communication solutions – enable our customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime.
Functionality/Modules
- Contractor Management
- Customer Self Service
- Entitlements
- Field Service Analytics
- Installed Base Management
- Mobile Field Service
- Parts & Returns Management
- Proactive Maintenance & IoT
- Remote Triage
- Schedule Optimization
- Scheduling & Dispatch
- Service Flow Manager
- Work Order Management
- Zinc Real-time Communication
Industry Focus
- Aviation
- Building & Construction Equipment
- Energy
- Equipment Dealers
- High-tech Manufacturing
- Industrial Equipment Manufacturing
- Medical Device Manufacturing
- Mining
- Rail Transport
- Telecommunications