Access (The Access Group) is a UK-headquartered software provider offering a wide range of business solutions, including a comprehensive Human Capital Management (HCM) suite.
In Australia and New Zealand, Access is known for its HR, payroll, rostering, and compliance tools—particularly for organisations in healthcare, aged care, NDIS, education, and not-for-profit sectors.
Access HCM enables organisations to manage the full employee lifecycle, from recruitment and onboarding through to workforce scheduling, payroll, learning, and compliance. It’s designed to simplify people management for organisations with complex rosters, shift work, and high regulatory requirements.
This page outlines Access’s HCM capabilities, where it fits best, and how to evaluate whether it aligns with your workforce strategy and operational goals.
Which organisations is Access best suited for?
- Mid-sized organisations in healthcare, aged care, disability, and education
- NFPs and government-funded services needing compliance-ready HR systems
- Businesses with complex rostering and award interpretation needs
- Teams seeking to consolidate HR, payroll, and workforce management in one platform
- Organisations upgrading from manual processes or disconnected systems
Common Considerations:
- Not a fit for large enterprises with global operations or complex reporting lines
- Customisation may require partner support or consulting engagement
- Reporting and analytics may need enhancement for strategic workforce planning
- Not a full ERP—best integrated into a broader digital ecosystem
Common Opportunities:
- Designed for compliance-heavy, people-centric industries
- End-to-end HCM with integrated payroll and rostering
- Industry templates and support for NDIS, aged care, and education requirements
- Scalable for growing multi-site organisations
- Cloud-based platform with mobile access and automation features
Alternative Enterprise Platforms
- ELMO – cloud-based HR and payroll platform designed for ANZ organisations
- Humanforce – workforce management and compliance software for healthcare and hospitality
- Employment Hero – simplified HCM for small to mid-sized businesses
- SAP SuccessFactors – enterprise-grade HCM for global operations
- Workday – unified finance and HR platform with advanced planning and analytics
Relevant Guides
The SMC Advantage
Fiercely 100% Independent
No vendor commissions. No hidden agendas. Every recommendation is made in your best interest, not someone else’s.
Business Projects, Not Technology Projects
Technology is the enabler, not the objective. Every program is designed to deliver measurable business performance.
Preparation to Execution
A proven model that brings structure, accountability, and clarity from strategy through to delivery. We offer expert advice throughout, as well as hands-on, client-side consulting support to get you to go-live.