ECI Software Solutions offers industry-specific ERP platforms designed for small to mid-sized manufacturers, distributors, and field service organisations.
With a strong footprint in ANZ, the US, and the UK, ECI delivers tailored solutions for job shops, make-to-order manufacturers, office equipment providers, and trade-based businesses.
Rather than offering a single ERP system, ECI provides a portfolio of specialised products—such as JobBOSS², M1, Macola, and DDMS—each built for the operational needs of a specific industry. This focus on vertical specialisation helps ECI customers reduce manual processes, improve shop floor visibility, and scale without adopting overly complex enterprise systems.
This page outlines what ECI Software offers, who it suits best, and how to evaluate whether it aligns with your operational model and growth strategy.
Which organisations is ECI Software Solutions best suited for?
- Small to mid-sized manufacturers and job shops with low-to-medium complexity
- Distributors and wholesalers looking for local support and industry fit
- Trades, building supply, and field service organisations with job costing needs
- Businesses replacing spreadsheets or entry-level systems
- Sectors such as fabricated metals, machining, packaging, electronics, furniture, and building products
Common Considerations:
- Limited scalability for complex, multi-site, or international operations
- Separate product lines can vary in UX and features
- Smaller ecosystem of integration partners compared to tier-one ERPs
- May require switching platforms as the business grows in size or complexity
Common Opportunities:
- ERP platforms tailored to specific industry workflows
- Faster implementation and user adoption compared to enterprise platforms
- Strong shop floor and job management tools
- Modular functionality for phased rollout
- Localised support and ANZ presence for select products (e.g. M1 ERP)
Alternative Enterprise Platforms
- Global Shop Solutions – ERP for job shops and discrete manufacturers
- NetSuite – cloud ERP for growing mid-market manufacturers and distributors
- Infor CloudSuite Industrial (SyteLine) – strong for advanced production and planning
- Epicor – designed for small to mid-sized manufacturers and supply chain control
- MYOB Advanced – cloud ERP with local support for ANZ SMEs
Relevant Guides
The SMC Advantage
Fiercely 100% Independent
No vendor commissions. No hidden agendas. Every recommendation is made in your best interest, not someone else’s.
Business Projects, Not Technology Projects
Technology is the enabler, not the objective. Every program is designed to deliver measurable business performance.
Preparation to Execution
A proven model that brings structure, accountability, and clarity from strategy through to delivery. We offer expert advice throughout, as well as hands-on, client-side consulting support to get you to go-live.