Tungsten Automation, formerly known as Kofax, is a global leader in intelligent automation software.
It helps organisations digitise manual processes, streamline document workflows, and enhance operational efficiency. Known for its cognitive capture, robotic process automation (RPA), and document intelligence, Tungsten enables smarter decision-making by unifying data, automation, and artificial intelligence.
As pressure mounts to improve accuracy, compliance, and speed across business operations, many organisations are turning to platforms like Tungsten to automate repetitive tasks, extract value from unstructured data, and modernise outdated systems – all without needing to replace core ERP or CRM platforms.
This page outlines Tungsten’s core capabilities, where it fits best, and how to evaluate whether it aligns with your automation strategy and transformation goals.
Which organisations is Tungsten Automation best suited for?
- Mid-sized to enterprise organisations scaling automation programs
- Industries managing high volumes of documents or unstructured data, such as finance, healthcare, logistics, and government
- Teams focused on improving data quality, customer onboarding, and compliance
- Businesses modernising legacy workflows without overhauling core systems
- Organisations needing to automate both front- and back-office operations
Common Considerations:
- May be complex or over-engineered for smaller teams or isolated use cases
- Requires upfront investment in setup, integration, and user training
- User interface may feel less modern compared to newer low-code competitors
- Success depends on having clearly mapped business processes
Common Opportunities:
- Deep capabilities in document intelligence and AI
- Scalable automation architecture for complex, multi-system environments
- Broad compatibility with common business applications and platforms
- Proven strength in risk, compliance, and data governance
- Well suited for structured, audit-ready process improvement
Alternative Enterprise Platforms
- UiPath – widely adopted RPA platform with strong extensibility
- Automation Anywhere – cloud-first automation with rapid deployment
- Microsoft Power Automate – a good fit for Microsoft 365-centric teams
- Blue Prism – enterprise-grade RPA with strong governance capabilities
- ABBYY – focused on intelligent document capture and OCR
Relevant Guides
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